In 2007, Bill Redfern, after years as a real estate broker in Eastern Canada, noticed that the home-inspection industry was in need of a significant overhaul. Bill found the delays and problems caused by home inspections simply unacceptable. To rectify the industry’s lack of cohesion, standards and professionalism, he established a franchise-based company called A Buyer’s Choice Home Inspections.
As Bill Redfern’s anticipated, the public proved more inclined to hire someone from a recognizable and trusted franchise. Within months, the fledgling company began to take off. Soon, however, the bottom fell out of the real estate market. Surprisingly, the home-inspection industry did not suffer. According to Redfern, prices plummeted in some areas, but overall, the number of real estate transactions per month remained relatively steady.
If anything, the need for reputable home-inspectors went up. Before the crash, banks were practically giving money away. But due to an increasing number of borrowers defaulting on their loan, lending agencies became much more cautious. Redfern saw their pessimism as an opportunity to grow his business, as more banks began requiring home inspections before approving a mortgage.
A Buyer’s Choice Home Inspections differs from other small business and home-inspection franchises because its founder realized the shortcomings of the industry. Knowing that it wouldn’t be enough to merely offer a service, he recruited a team of like-minded veterans well equipped to train those willing to learn the profession. His unique approach is the driving factor behind A Buyer’s Choice’s success.
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Since most banks demand that home inspections be conducted, Bill Redfern believes that A Buyer’s Choice’s best days lie ahead.
Due to his experience as a real estate broker, as well as construction and business backgrounds Bill Redfern was able to quickly identify the shortcomings of the home-inspection industry, and react accordingly.
Bill Redfern was able to differentiate A Buyer’s Choice from other small businesses and home-inspection franchises by offering franchisees professional onsite real world training.